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Monterey Collision & Auto Repair

(1191 ) reviews
Robert's Collision & Repair(831) 920-0815
234 Ramona Ave, Monterey, CA 93940
Mon - Fri: 8:00 AM - 5:00 PM
5

(Translated by Google) The service was excellent, courteous and efficient. (Original) El servicio fue excelente, cortesía y amabilidad eficiente

Thank you for your kind feedback, Lupita! We’re glad to hear you found our service excellent, courteous, and efficient. We truly appreciate your support and look forward to serving you again!

- Robert's Collision & Repair
5

Basically my car lost a fight with a carport. Driver side was completely scratched and dented passenger side was also damaged. Called Allstate to make a claim. They recommended CARSTAR to get the car fixed. Boy I’m glad they recommended this company. From the front desk to the appraiser and everyone who worked on my car great job. Big shoutout to George who sent me daily updates. They did a great job on my car. Looks better than the day I bought it. Again great job and a big shoutout to George for the daily updates.. Would definitely recommend this company. Again thanks to everyone worked on my car. Thanks Benny

Thank you so much for your wonderful review, Benny! We’re glad to hear our team was able to turn a stressful situation into a great experience for you. We’ll be sure to pass your kind words along to George and the rest of the CARSTAR team—they’ll really appreciate the shoutout. It means a lot to know you’re happy with the results, and we’re thrilled your vehicle looks even better than before. Thank you again for trusting us and for your recommendation!

- Robert's Collision & Repair
5

They took the time to explain to me what was damaged on the car. They were friendly place was clean and I recommend them the wonderful job so far.

Thank you for your kind feedback, Leslie! We’re glad our team took the time to explain the damage to your vehicle and provide a friendly experience. We also appreciate your comments about our clean facility and recommendation. Thank you for trusting us with your vehicle!

- Robert's Collision & Repair
5

Thank you so much for the 5-star review, Daniel! We truly appreciate your support and are glad you had a great experience with us. It means a lot, and we look forward to serving you again!

- Robert's Collision & Repair
5

This is a smooth running company. Questions were answered before I had a chance to ask them. My car was fixed perfectly.

Thank you for the glowing review, Anne Marie! We take pride in providing excellent service and exceeding expectations. It's great to hear your experience was seamless, and your car is back in top shape. We appreciate your support!

- Robert's Collision & Repair
5

Excellent service. I was kept informed throughout the entire process. Beautiful ending.

Thank you Nancy for the great review! We are thrilled to hear that you had an excellent experience with us! Our goal is to keep our customers informed every step of the way while delivering the best service possible. We appreciate your kind words and look forward to serving you again!

- Robert's Collision & Repair
5

Great people to work with and a perfect result.

Thank you so much for your kind words, Nancy! We really appreciate your support and are glad you’re happy with the result. It was a pleasure working with you!

- Robert's Collision & Repair
5

Super nice people. VERY courteous. My car looks great, too. Very professional. I highly recommend CARSTAR Robert's Collision. 🙏🏼

Thank you so much for your kind words and recommendation, Vivian! We’re glad to hear you had a great experience with our team and that your car looks great. We truly appreciate your support and trust in CARSTAR Robert's Collision!

- Robert's Collision & Repair
5

What is hard to evaluate is the cost . The estimate was around $5,000 but the insurance co gets a better price the adjusted price came in at $2900. I’m sure the ins will nail me on higher cost next year. Hardy seem fair. Although not CARSTAR fault.

Thank you for your feedback, Rudy. We understand that insurance pricing can be confusing and sometimes feel unfair. We appreciate you recognizing this wasn’t CARSTAR’s doing, and we’re always here if you have any questions!

- Robert's Collision & Repair
5

Job is done amazing. The car was released within a week. Matt was a good point of contact- patient, quick, well informed. Thanks again!

Thank you for your kind review! We’re glad to hear the job was completed to your satisfaction and delivered within the expected time. We’ll be sure to pass along your appreciation to Matt—he’ll be happy to know his support made a difference. Thanks again for choosing us!

- Robert's Collision & Repair
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